I can’t tell you how many times, even running this site, I was told to reply to various posters calling them liars if they had any kind of critique. This was countless times by countless associates.
I was told that those who made mention of the fact that SIX and SEAS had nice, indoor VIP lounges were “entitled” and should appreciate the lean-to that they built.
A former employee (not Don) told me an anecdote in which, when they were being trained to host the Gold Pass holder breakfast was told that it was their obligation because that’s what the “entitled” season passholders demand. This was a while ago, but it was an advertised perk, so it’s not like the season pass people demanded it out of nowhere.
The whole fiasco with the bait-and-switch with Prestige, without Mr Selfie or Koontz ever addressing it. That’s in addition to putting the VIP between the restroom and the very active dumpster.
These are just some small examples that I saw myself. It is quite evident that their culture is that, the more loyal a guest is, the more they dislike them. Defacing Don’s grave doesn’t not prove that they hate you, it’s just a symptom of it.